Before contacting us, please check our FAQ page here. In many cases, your question can be answered there — it's the fastest way to get help.

Our customer service is open Monday to Friday, and we aim to respond to all emails within 24 hours.

If you’re experiencing an issue with your product, please make sure to include a video in your email clearly showing the problem.

Company name: DMM AB

Return address: Spjutvägen 3, 74650, Bålsta

Support & Customer Service
Monday – Friday: 1:00 PM – 4:00 PM
Email: Support@kiddioshop.com