Payment policy
We offer several secure payment options to make your shopping experience as smooth as possible.
Accepted payment methods
We accept the following payment methods at checkout:
Visa, Mastercard, UnionPay, American Express (Amex), Shop Pay, Klarna, Maestro, Apple Pay and Google Pay.
When payment is made
Payment is charged when your order is completed at checkout. Once the payment has been approved, processing of your order begins.
Secure payment
All payments are processed through secure, encrypted payment solutions provided by our payment service providers to ensure that your payment details are handled safely.
Refunds
If your return is approved, the amount is refunded to the same payment method used for the purchase. After the return has been approved, the refund is processed within 48 hours. After that, it may take 2–3 business days before the money appears in your account, depending on your bank or payment provider.
Contact information
If you have questions about payments or your order, you are welcome to contact us:
Email: Hej@kiddio.se
or through our contact form.
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