Shipping policy
At Kiddio.se, we strive for fast, safe and smooth deliveries so that you receive your products as quickly as possible.
Delivery area
We deliver to customers within Europe.
Order processing
Orders placed before 00:00 (midnight) are processed the same day.
Orders placed after that time are processed the next business day.
Processing time:
1–3 business days (Monday–Saturday)
When your order ships, you will receive an email with tracking information.
👉 Make sure your details are correct at checkout. Incorrect information can lead to delivery problems.
Delivery time
Delivery time is shown at checkout.
Shipping costs
The shipping cost is always clearly shown at checkout before payment.
Delivery methods
Depending on your address, your order is delivered:
- directly to your door
- to your mailbox
- to a pickup point
The carrier and delivery method are selected automatically.
Important information
Delivery times are estimates and may be affected by:
- high volumes at carriers
- public holidays
- weather conditions
- other unforeseen events
We always do our best to deliver on time, but we cannot guarantee exact delivery dates.
Uncollected packages
Packages that are not picked up in time, or that are returned because the customer did not take action, are considered delivered.
In these cases:
- shipping costs are not refunded
- no refund is given
Delivery problems
If your delivery is delayed or missing, contact us at:
We will help you as quickly as possible.
Company information
Kiddio.se
DMM AB
Spjutvägen 3, Bålsta, Uppsala, 74650, Sweden
Contact us
About us
Track your order
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