Shipping policy

At Kiddio.se, we strive for fast, safe and smooth deliveries so that you receive your products as quickly as possible.


Delivery area

We deliver to customers within Europe.


Order processing

Orders placed before 00:00 (midnight) are processed the same day.
Orders placed after that time are processed the next business day.

Processing time:
1–3 business days (Monday–Saturday)

When your order ships, you will receive an email with tracking information.

👉 Make sure your details are correct at checkout. Incorrect information can lead to delivery problems.


Delivery time

Delivery time is shown at checkout.


Shipping costs

The shipping cost is always clearly shown at checkout before payment.


Delivery methods

Depending on your address, your order is delivered:

  • directly to your door
  • to your mailbox
  • to a pickup point

The carrier and delivery method are selected automatically.


Important information

Delivery times are estimates and may be affected by:

  • high volumes at carriers
  • public holidays
  • weather conditions
  • other unforeseen events

We always do our best to deliver on time, but we cannot guarantee exact delivery dates.


Uncollected packages

Packages that are not picked up in time, or that are returned because the customer did not take action, are considered delivered.

In these cases:

  • shipping costs are not refunded
  • no refund is given

Delivery problems

If your delivery is delayed or missing, contact us at:

📧 info@kiddio.se

We will help you as quickly as possible.


Company information

Kiddio.se
DMM AB
Spjutvägen 3, Bålsta, Uppsala, 74650, Sweden